Comments

"I just wanted to start off by telling you that I have never worked with such exceptional catering software. I have been a Special Event Sales Manager for close to 10 years and spent most of that time frustrated with sub-par software. Caterease has every possible detail incorporated. I recently moved to Milwaukee from San Francisco and The Napa Valley. The product of choice out there is mostly Delphi and Opera. Life would have been so much nicer with Caterease Software. I have had no problem using the software with very minimal references to the training guide. All in all- This product makes sense! It used to take me hours to build a detailed BEO. I can get through detailing an event while on the phone with a client and have it to them before the end of the conversation!"

-Shawn M. Prescott: IPic Entertainment

"Thank you Caterease for an UNBELIEVEABLE software. It just makes my job so EASY. And most of all thank you for the other help desk team. They are so great to work with. I am comfortable with the computer, but whenever I have a question, they get right on it and solve the problem. I always learn something new from them. They are the BEST!!!"

-Francine Van Auken: Bogart's Bar & Grille

"I love the program...don't know what I ever did without it! It makes life fun!"

- Dale C. Allan: Ambridge Event Center

"Just a quick email to let you know that the new software is going great. It has blown us all away as to how clever it is."

- Belinda Sullivan: Flavours Catering

"I love this software! I did not even use the manual for the most part and am already booking events, and changing print designs."

- Ken E. Barrett: Cafe Iz

"I find Caterease an absolutely awesome tool to run my catering business. To be honest, I don’t know how we ran the business before we had it. Their tech support is great, and they continue to improve their software on a monthly basis. Also, its easy to customize to Australia/NZ requirements for tax/date format etc."

- Mitch Carter: Loaves and Fishes Catering - Brisbane, Australia

"I am always amazed by the fluid capabilities of this software. It is the Best!"

- Jerry Rosenberg: Catering by Max's

"I am very pleased with your customer support and willingness to continue producing more effective and comprehensive updates…We have been with you since 2000 and wouldn’t consider any other software…Thanks"

- Jason Capps: Greco's Gourmet Catering, Inc.

"I can not say enough good things about you! Thank you for working with me and helping me out! You have outstanding customer service and you do whatever it takes to make your customers happy."

-Tiffany S. Vickaryous: Ovations Food Services

"Thank you! Thank you! Your Caterease software has saved my life! Of all the decisions I've had to make relating to our pre-opening sales office, selecting Caterease as our booking software was without a doubt the best and smartest choice!"

- Lynn Umstead: Castle McCulloch

"The Caterease program is great, I love it!"

- June Mills: Michael Lane Cuisine

"George, I received your e-mail address from Leila and wanted to let you know how much I appreciated her assistance, patience and overall wonderful attitude when she helped me out yesterday...I am more excited than ever to have this kind of automation in my business and the support to back it up."

- Nancy Yoder: Der Dutchman Restaurant

"Thank you so much for your prompt call and response to my question. It is so refreshing to know that there are still companies out there that are customer driven and give small companies a break. I appreciate your help and will continue to let others know about how great the Caterease company is to work with."

- Amy Shoup Mennen: Shoup's Country Foods, Inc.

"I love you you guys!"

- Christina De Sequeira: La Cosecha, Inc.

"Caterease is simply the best catering program I have ever used. After 25 years in business, I feel I have more control over my business than at any other time. The program is simple to use and generates tons of useful information. I’m a control freak and this is just what the doctor ordered! Keeping myself organized makes my workday so much less stressful. Everything is right at my fingertips. The program is not expensive and yet gives you the quality service and features you would expect from a much more costly unit. Thank you sincerely, Caterease. You’re the Best!"

- David M. Grant: President, David M. Grant Caterers

"I have used Caterease for almost 15 years at 3 different locations!"

- Lea Bruckner: Concentrics Hospitality Trois

"[Caterease] 8.5 and the support have been excellent this year!"

- Anel Hernandez: Chef Anel's Catering

"I have to start off and say how much I appreciate Caterease and the support desk you all are excellent! I have a separate POS system in my restaurant that I paid 10 times the amount for and I receive pathetic service from them; you all are always excellent!"

- Gary Maroulis: Jen's Place Bakery & Cafe

"It's a great program to work with and the tech support is very helpful!!"

- Nora Madrano: Holiday Inn Brownsville

"You are the best tech support I have ever had!"

- John Brandon: Two Spoons Catering

"I am impressed with all of the things you have thought of – it appears that someone on your team has done a lot of catering. Just when I don’t think you have a solution for my problem I stumble onto it some where in the program."

- Toby Finch: Happy Day Catering

"I am just so grateful for a sophisticated Caterease application, and an efficient Caterease support from your team! I never have to worry about Caterease application."

- Ayla Yang: Fox & Obel Food Market

"I really like this program a lot!"

- Katie Cowan: Holiday Inn Southgate

"Tech Support is great! They were able to get me back up and running very quickly. I am very happy with the program!"

- Mark: Holiday Inn - West

"It is always a pleasurable experience to work with technical support."

- Paul Wysocki: Chesapeake Bay Beach Club

"I highly recommend the Caterease program. It's easy to use and the technical support is very friendly and helpful."

- Debbie Hernandez: Box Seats

"Caterease, you have out done yourselves this time! (Caterease) is absolutely the best catering software package available! I have been using Caterease since 1999 and was "always" impressed with both the program and your excellent customer service. Now with the professional (version) I have even more power and useful information at my fingertips. Most importantly though I have the flexibility to use this information in a variety of prints that I can custom design to fit any need. Thank you for the tools and support to keep this hectic business running smoothly!"

- Tim Garner: Cuomo Catering

"I would definitely recommend Caterease to anyone in the hospitality industry."

- Tasha Cheadle: Hannibal Inn & Conference Center

"Caterease is fantastic! It is simply the best software program I have ever used. It is very user-friendly and easy to learn. The prints and reports are so flexible, yet very professional for the client to receive. I also love the technical support staff, they are always available to help every step of the way. Using Caterease is the stress-free part of my day!"

- Wendy Gates: Commonwealth Caterers

"I think that Caterease handles everything wonderfully, and allows us to show everything to a customer in a way that is easy to understand."

- Irene Mott: Armold Lakeside Club

"I love the Caterease program!"

- Michael Farsace: The Erie Maennerchor Club

"I particularly love the technical support at Caterease. The people there are always willing to walk you through things patiently step-by-step to make sure your business is always up and running smoothly. The upgrades are always terrific and I get new things that I’ve wanted, as well as some great things I’d never even thought of. Caterease is a great help to my business and I’m so glad I got it."

- David Heileman: Best Western Inn at the Ozarks

"It's a fabulous program and I love using it."

- Andrea Wagemaker: Westerly Hotel

“…your people are very helpful. Your customer service for as long as I have had Caterease is fantastic.”

- Steven Becker: Goodland Foods Family of Companies

"Caterease is great!"

- Robert Sullivan: South Seattle Community College

"We have received and installed our new Caterease program and we Love it!! Thank you so much for your hard work and diligence in our decision to purchase. I would recommend this program to anyone who wants to excel in Event Planning & Scheduling. It is the best. Thanks..."

- Shirley Barnes: Kimble's Events by Design

"Love the program and am especially happy with the training and the technical support!"

- Veronica Esparza: Absolutely Delicious Catering, LLC

"This is a wonderful program!"

- Eva Butler: Courtyard on St. James Place

"We recently converted from a 'manual' system to Caterease and the transition couldn't have been smoother! The users in our office ranged from the novice computer user to veterans who had worked with several catering software packages before, and the comments from all were the same. No one could believe how easy it was to learn, how user-friendly it is in our everyday operations, and how powerful the reports and tracking capabilities have proven to be. The best part ... has been the service from Caterease since the sale. They've been there for all our questions, and have been quick to respond to any problems we had (most had solutions right under our noses). Caterease was definitely the right choice for us!"

- Kevin Shanley: Radisson Inn

"Caterease is the most versatile, user-friendly software I’ve ever used. It’s organized my department wonderfully and made keeping track of our menu items and accounts receivables a dream. Caterease is responsible for making our department run like clockwork and helping my staff to do their work in a fraction of the time it use to take. The menus and reports are outstanding. We’ve found that the program is extremely flexible and, with every upgrade, we have more power to streamline our operation. In addition, the technical support staff is always courteous and helpful."

- Rich Jacobs: Remington Hotels

"Caterease has streamlined our business and helped us to become more organized. Our menu presentation looks much more professional now and, because of that, we have increased our customer sales and gone from doing the business of a small caterer to being more in line with a large banquet hall."

- Sherry: Gary’s Catering

"I am very, very happy with my Caterease program. It has organized everything and lightened my workload. It puts everything together that used to be scattered everywhere. The contracts are great. The program has made my life SO much easier. I LOVE it!"

- Alice: Cedardale Health & Fitness

"I’ve just finished work at a client’s site (Santa Barbara Elegant Events) and I’d like to comment on the tech support I received while installing a new server there. They’re running the latest version of your software, and I found it necessary to contact your tech support people on four occasions (just to be on the safe side, knowing that the client didn’t have adequate backups). I talked to Amy, Chris, and one other gentleman whose name I can’t recall… They all answered before three rings and had the answers I needed immediately.

Whoever set up your tech support department needs a serious pat on the back. I’d like to see him/her ‘spread the wealth’ of their knowledge of proper tech support ‘etiquette’ (and PROMPTNESS) with Verizon, Microsoft, AT&T, Compaq, HP, Canon, etc. and every other freakin’ company I’ve ever called for tech support that either had me listening to or interacting with an automated entity, or simply guided me to a dial tone through a cumbersome menu without the choices I needed. To ‘cut to the chase’, I’d like to say that I’ve never before seen such an outstanding level of response to a tech support ‘incident’.

I will definitely recommend your software to any of my customers who need any software you produce. I also, truly, think your method of tech support should be shared with other companies (‘rent’ out your tech support chief to other companies for a handsome fee?)."

- Shelton Martin: PC Consulting - Santa Barbara Elegant Events

“You guys always give 100% support whenever we call.”

- Susan Spake: Doubletree Hotels

“Every person I have had contact with on the Caterease support staff has responded quickly and enabled me to resolve my issues. You have a very good support team.”

- Maureen McBride: Clarion Hotels

"Easy to Use! I love it!"

- Cheryl: Boston Cafe & Catering

"Caterease is a rockin' program!"

- Kristell Boyd: Sodexho at the Nebraska Medical Center

"Caterease is very user friendly and the follow-up support is wonderful."

- Barbi Narine: Aramark Pacific Bell

“Thank you for the wonderful support. The program is wonderful and your tech support pushes it up even another notch.”

- Shannon L. Shrider: Honeywell Center

"I personally am amazed at all the possibilities of the Caterease software we purchased from your company. The ability to track sales in different venues and to see what your receivables are now, as well as in the past and what the potential is for the future. One of the important traits for good management is having the ability to protect with some degree of accuracy the future of your business and then of course to react accordingly. The information that is available with your software gives that degree of precision that is needed to make an educated decision."

- Tony Paluch: Garden Terrace Banquets

"I am very happy with Caterease. I can do my contracts, BEO's etc.. It is an easy program to learn. I am very satisfied with Caterease."

- Traci Schwendner: Eastland Suites Hotel & Conference Center

"Caterease is one of the most user-friendly softwares out there, and I’ve looked at a lot of them. It gives you a lot of flexibility that you don’t get with other programs and it is always improving with each upgrade."

- Deborah Shipley: Tulane University Hospital

"I wanted to take the time to let you know how impressed I was with your crew today. New Year's Eve we had a power failure in the middle of a backup which completely corrupted our database. I emailed the corrupted tables Sunday evening, called in bright and early Monday morning to verify that the tables were received. I was extremely impressed with the speed with which your programmers were able to fix the tables and get them emailed back to me. I really thought I was going to have an entire day wasted, but within 3½ hours I had the tables downloaded, copied to CD-ROM and ready to go. Your staff has always done a wonderful job for Made From Scratch, but today's service was more than I could have hoped for. Please pass on my appreciation to your staff for all the assistance and service they have provided for the past 2½ years. Thanks again."

- Lisa Dudley: Made From Scratch

"Love the program!"

- Susan Kaeser: Westmark Baranof Hotel

“Although Caterease is designed for an industry distinctly different from our own, the features it offers are, apparently, common to both industries. Caterease has helped the Dionysus Theatre Complex schedule myriad hours in various rooms in a smooth and organized manner and to accurately track the flow of income from those rentals. With a bit of inventive thinking on our part and with the assistance of Caterease's help desk, the Dionysus has been able to modify the program to serve our needs beyond our wildest expectations.”

- Randall O'Neill: Dionysus Theatre Complex, Inc.

“Your customer service is great.”

- Candie Bowman: Bar B Que Express

"I love the Caterease program. I was the Sales Coordinator for a major hotel chain for 11 years and when my former supervisor told me we were getting this program, I had full intentions of quitting my position. You see, I am in an age group that didn’t grow up with computers in school, so this was quite a shock, to say the least. My supervisor made one mistake though. The comment was made that I learn it (Caterease), or be fired! Well, here I am more than two years later and I LOVE CATEREASE. It has been a lifesaver, for my workload has increased three-fold and I can’t imagine going back to the old way of doing business. Oh, by the way, I am now the Director of Sales and I still do all of my own work instead of handing it out to the new Sales Coordinator since I like this program so much and it’s really not work to detail all of the functions that we book."

- Valerie Wentzel: Best Western Parkway Center Inn

“I thank you for excellent service and tech support… Your staff was wonderful! Thank you so much!”

- Kay Brown: Holiday Inn Waterloo

"I am writing to tell you how pleased we are with your Caterease software. I had been looking for software to automate our banquet department for over two years and had become quite skeptical after evaluating five different brands of software. It’s interesting that these programs ranged in price from $4,995.00 to a high of $15,000.00 and, invariably, they were all complicated (developed by computer nerds instead of people who would use the program daily). None of them was a complete package that didn't lack one or more vital functions. Your software, however, addressed everything on my wish list. It automates all office paperwork and allows personnel more time with clients and it’s so easy to use that my staff was comfortable using it after only one day and proficient in it one week later. It has every report we could ever want. The price was extremely reasonable and I was amazed that you incorporated our suggestions for later updates, which is almost unheard of with other software companies. Your software is used in our six Holiday Inn hotels and our people love it. It’s great that there are still companies like yours that deliver a quality product at a reasonable price."

- Carl Pelletier: The Erin Company

"Caterease continues to surprise me with its high quality of customer service, and brilliant product – that just keeps getting better….and it seems not to matter that we are on the other side of the world."

- Mitch Carter: Loaves and Fishes Catering - Brisbane, Australia

"With three managers and over $1,000,000 in catering sales, we have found this software program to offer many benefits. In previous positions as Catering Director, I have personally used Breeze and Delphi. I found Caterease to be consistently more efficient and 'User-Friendly'.

Menus and miscellaneous charges are easily modified or adapted. BEO formatting is consistent and easy to read. In addition, Commission Reports and Revenue Forecasting can be done in minutes. The program also records each deposit and automatically generates an invoice to accompany every BEO. Tracking referrals and types of business is equally easy.

This property was selected by our Food & Beverage Management Company to install and use Caterease as a trial before purchasing the program for other properties. In total, five additional properties have added Caterease because of the enthusiastic endorsement of our staff."

- Donna Wright: Belo Mansion