Training

Regional Training

Learn everything there is to know about Caterease in a fun, friendly environment, and get handy suggestions from other catering professionals just like you! Caterease regional trainings take place in several locations throughout the country, and offer a comprehensive two-day class covering every facet of the program.

Training classes take place from 9:00 AM – 4:30 PM, with two fifteen-minute breaks and an hour off for lunch. Most classes are held in local computer training facilities, and hardware and software is provided.*

Syllabus for Regional Two-Day Training

Upcoming Classes

  • Caterease Regional Training - San Jose, CA

06/06/2017 – 06/07/2017 : San Jose

3/4 Full

Motivaim-San Jose Office
2025 Gateway PL, Suite 390
San Jose, CA 95110

  • Caterease Regional Training

06/27/2017 – 06/28/2017 : Gulfcoast Region – Naples

Seats Available

Caterease Corporate Headquarters
801 Orchid Drive
Naples, FL 34102

  • Caterease Regional Training - Toronto, CA

07/11/2017 – 07/12/2017 : Canada – Toronto, ON

Seats Available

CTC
595 Bay Street, Suite 302
Toronto, ON M5G 2C2

  • Caterease Regional Training

08/01/2017 – 08/02/2017 : Gulfcoast Region – Naples

Seats Available

Caterease Corporate Headquarters
801 Orchid Drive
Naples, FL 34102

08/29/2017 – 08/30/2017 : Detriot, MI

Seats Available

New Horizons Computer Learning Center
14115 Farmington Road
Livonia, MI 48154

09/12/2017 – 09/13/2017 : Washington, DC

Seats Available

MicroTek Training & Meeting Rooms
1110 Vermont Avenue NW, Suite 700
Washington, DC 20005

10/10/2017 – 10/11/2017 : Columbus, OH

Seats Available

The Conference Center at OCLC
6600 Kilgour PL
Dublin, OH 43017

11/07/2017 – 11/08/2017 : Southwest – Dallas

Seats Available

MicroTek Dallas Training & Meeting Rooms
5430 Lyndon B Johnson Freeway, Suite 300
Dallas, TX 75240

*Please note: Caterease requires 10 (ten) business days’ advance notice when cancelling attendance at a regional training class. Should cancellation occur within 10 (ten) days prior to the scheduled regional training class, your paid registration fee will be refunded (minus a $100 non-refundable laptop fee). Should cancellation occur with less than 10 (ten) business days’ notice, you will be refunded 50% of your paid registration fee. Cancellation requests must be received in writing via e-mail (training@caterease.com) or fax (239.261.0067).

Onsite / Corporate Training

Get the absolute most out of a Caterease training by having one of our certified representatives come to your facility. Learn about the program using your specific custom software – reserving one of your banquet rooms or off-site locations, selecting items from your particular food and service menus, creating passwords and security settings for your specific sales representatives.

On-site training classes offer a two-day (9:00 AM – 4:30 PM) comprehensive class covering all the various facets of the program, from setup to data-entry to advanced data-management. Learn how to adapt Caterease to suit your particular company needs, and get all of your individual issues and questions addressed. Call or email today to schedule an on-site training.*

*Please note: Caterease requires 10 (ten) business days’ advance notice when cancelling or rescheduling an onsite class. Cancellation requests must be received in writing via e-mail (training@caterease.com) or fax (239.261.0067).

Syllabus for Onsite/Corporate Two-Day Training

Web Trainings

Caterease Web Trainings are the quickest and easiest way to familiarize yourself with various areas of the program. Specially prepared, recorded classes are available 24 hours a day, seven days a week. There is never a charge to access these recordings.

Or, if you prefer, you can sign up for a live training. In just a few moments, you can be logged into our “meeting room” on the web, and dialed into a toll-free conference line where you can talk to a certified Caterease trainer and watch in real-time as he instructs you on many powerful functions in the program. It’s just like being in the class – without all the pesky travel expense.

Classes

Private, custom classes are available for $150/hour.

You do not need Caterease installed to attend these classes. Use the machine and speakerphone in your conference room, and have your entire staff attend! All you need is a high-speed internet connection.

Syllabus
Guidebook
This class is the perfect orientation for new Caterease users. You will learn how to add a new event from scratch, including creating a brand new customer. Various data-entry tools in the Event Manager are discussed, as well as the important distinctions between the General and Sub-Event displays. Customizing quickpick lists, entering times, selecting banquet rooms or site locations, retrieving menu items, adding menu items by hand, entering staff, copying comments from the Scratch Pad, generating and emailing a contract and posting an event payment are all covered. You’ll even learn how to create events quickly with the Event Wizard! It’s a fun, comprehensive class – loaded with information! Don’t miss this one!

Syllabus
Guidebook
When you’re ready to go beyond the basics of data-entry, this is the class for you! You’ll discover powerful tools you never knew existed – and wonder how you ever lived without them! Topics include removing, rearranging and renaming Event Manager fields, creating and inputting user defined fields, generating prints for a single sub-event, customizing the Food/Service tab, hiding text in your prints, making a checklist of to-do items for an event, copying events, adding reminders and contact history notes, and more! Learn some powerful tools to simplify your busy workday!
Syllabus
Guidebook
If you want to impress the boss, then you have GOT to learn about these powerful Caterease tools. And if you ARE the boss – well, this class will put literally any piece of event information instantly at your fingertips. You will learn how to use our powerful query tools to track events (or clients, or prospective clients, or menu items, or staffing, or payments, or …) based on any detail – track by event date, or by theme, or by status, sales rep and a host of other conditions. Then, once you have the results you want, you will learn how to customize the details to show you any information you need to see – and even print those custom details as a fully customized report, or export them for use in other software programs! You’ll even find out how to print or email contracts, invoices and other prints for multiple events with one mouse click. Can you say “time savings“?!
Syllabus
Guidebook
If you own the Marketing Tools Package, then you owe it to yourself to learn how to get the most use out of this powerful Caterease add-in module. This class will show you exactly that, from creating basic merge documents letters (inserting images, adding merge fields, formatting text, inserting tables), to creating robust dynamic prints including menu items, sub-event details, payments, staffing, and more – and ultimately printing those documents or even using them as the bodies of outgoing emails. You’ll even learn how to print or email these documents for an entire group of clients or events with one single mouse click. Any event print you can imagine, you can create – and this class will show you how!
Guidebook
Caterease software was designed with flexibility in mind, to meet your needs. Accordingly, you can customize the various windows throughout Caterease by adding, removing, or rearranging the fields on your screen display. Entire layouts can be changed so that different sections of information appear across the screen horizontally, vertically, or in grouped onto separate tabs. You can even save multiple custom layouts and jump among them easily, depending on what type of event you want to book. This tutorial is divided into four sections: Customizing the Event Manager Display; Customizing the Sub-Event Display, Customizing the Event Wizard Display, and Customizing the Account Manager Display.
Syllabus
Guidebook
Why clutter your list of active clients in Caterease with a list of potential customers whose business you may or may never get? Take this valuable class, and learn how to use the Prospect Manager add-in to track a separate database of prospective leads. Assign next actions, track next action dates, record history notes and correspondences! You’ll even discover how to use the powerful Import Wizard to import a database of prospective leads (or active customers)!
Syllabus
Guidebook
Never forget another appointment or phone call again! This important class teaches you about every aspect of the popular Contact Manager add-in to Caterease – how to manually create both reminders and contact history notes (details of things you have done), how to have the program generate both automatically, how to keep track of things you’ve done and duties you need to perform. Sign up for this class today, and throw away all of those yellow stickies!
Syllabus
Guidebook
Did you know that all of your program’s default menus for food/beverage items, rental equipment, and even miscellaneous charges (such as setup fees), are managed in Menu Manager? Our Menu Manager class explains how to add and edit your default menus, from basic details such as name and price, to more specialized information such as detailed description, recipe, modifications, etc. During this 60-minute class, you’ll learn how to set up an ingredients list and attach a custom list of required items. You’ll even learn how to create menu packages and retrieve those packages from Event Manager. After you have been exposed to the data-entry tasks, the Menu Manager class will walk you through tracking that information via the food/service reports and custom queries available in Caterease.
Syllabus
Guidebook
This class is a must for anyone who is involved in staffing an event. In this comprehensive 60-minute class, you will learn how to create positions, such as wait staff, bartenders, bus staff, etc. You will then learn how to assign employees to each position, then designate availability, check for employee conflicts, and schedule an employee to work an event. Other topics included in this class include customizing employee wages, sending a batch e-mail to employees, and moving employees from one shift to another. After you have learned about inputting the necessary employee information, you will learn to extract the information from Caterease, culminating in printing an Event Staffing Sheet and generating a Staffing Activity Query.
Syllabus
Guidebook
This class provides a comprehensive overview of how hotels, motels, and inns can use our powerful Guestrooms Manager module to book a new sleeping rooms contract. First, you’ll learn how to set up your Guestrooms Manager program. After you’ve added your rooms/room rates and you’ve customized your miscellaneous settings, you’ll discover the numerous tools available to help you streamline your guestrooms-booking process. You can even link your guestrooms contract to an event! The class concludes with a discussion of the numerous prints and reports you can generate.

Tip of the Week

Each week a new Caterease program tip is added to the archives. These tips are a couple minutes or less in length and provide helpful tips for using the Caterease program.

They are available free of charge – twenty-four hours a day, seven days a week.

Visit our Tip of the Week page